FAQs

What does Plant Based ingredients in your products mean? Is it Vegan?

Plant based ingredients are sourced from plant materials such as vegetables, fruits, flowers, herbs, seeds, nuts, stems, and leaves. Some vegan products may include synthetic and petroleum chemical ingredients, as these are still considered vegan. We specify Plant Based ingredients to differentiate from that.

Can I use body butter all year long?

Yes you can use body butter all year long. Again as noted in each body butter, skin care is not seasonal. Your skin needs to be nourished and cherished every day. Your skin gets exposed to the environmental pollution, UV rays, list goes on and on. So yes its very important to take good care of your skin.

When will my order to be shipped?

It is a preservative free product so we make our products in smaller batches every week. We start processing the orders as soon as we receive it. Your order will be shipped in 3 to 4 days. We do not ship on the weekends or holidays. Currently due to COVID-19 we cannot commit to shipping time.

Do I get to choose the shipping option?

Yes you will be provided with a list of shipping options to choose from. You can select the best option that fits your needs. We offer USPS and UPS shipping.

Why is your facial mask in powder form?

If we add any water to the mask, then we would have to add a preservative to protect our product from mold and bacteria. We do sell Lavender Hydrosol and Rose Hydrosol, which you can add to the mask to make it a hydrating mask.

Why are you using plastic containers if you are an environmentally-friendly business?

One of our main goals is to transition to glass containers. For now, we opted to use PET plastic which is widely recycled and recyclable. With this in mind, please wipe away any grease left in the container and recycle the containers when they are finished. It's very important to clean containers in order to be recycled. 

You can also "Upcycle '' by reusing the containers to store beads, earrings or trinkets after using up the body butter. Double-wall PET plastic offers some protection to the body butter, and also weighs less than glass, so shipping cost is lower.

Don't worry about removing the labels though, those are made with recyclable sticker paper.

What does cruelty-free mean in your product?

Cruelty-free means the products are not tested on animals. 

Why did the body butter melt during shipping?

Whipped body butter is made by incorporating air into the product just like chocolate mousse. Due to its airy and whipped nature, the product might settle or melt during shipping. This will not affect the net weight, even though the jar will appear to be less full. 

During summer months, the product might appear more solid or grainy than whipped, however this does not impact the efficacy of the product. On sunny or warm days, please place the container in the refrigerator for a few hours before opening so it will harden. If it has melted, it will spill out of the container and be more difficult to apply.

Can I use the body butter as a foot cream?

Yes, you can use body butter as a hand moisturizer, foot cream, cuticle cream, and facial cream.

Why does the Hydrosol need to be refrigerated?

Our Rose and Lavender Hydrosols do not have any preservatives. This is 100% pure USDA Organic steam distilled hydrosol, not floral water. It contains all the benefits of the plant and flowers, while on the other hand floral waters are essential oils added to water. This is pure hydration for the skin.

Since there are no preservatives to prevent the hydrosol from going bad, we recommend that the product be refrigerated after purchase or right after your shipment comes in. You can keep it in the refrigerator for up to six months. 

Does the body butter feel greasy?

We always say that a little goes a long way, since it absorbs faster into the skin. To experience as little "greasy" feeling as possible, it's best when applied right after the shower or bath to damp skin. 

In general, body butters aimed towards dry skin may be somewhat more oily. We specify which body butters are recommended for normal skin versus which are better for dry skin. 

Why does your product vary in color, smell and look?

Our products do contain natural, unrefined, raw ingredients without any synthetic stabilizers so variations in color, smell, and appearance may occur. Please understand that we are trying to use ingredients in the most natural state possible with minimal processing so that the ingredients will maintain their benefits and properties. This will not compromise on the efficacy of the product.

Does your products contain preservatives or chemicals?

Our product does not contain any of the following: Fillers, Preservatives, Synthetic stabilizers, Synthetic Fragrance, Synthetic Dyes or Pigmentation, Chemicals, Parabens, Toxins, Sulphates and Phthalates.

Witch Hazel toner contains natural alcohol, which is used by the distiller during the distillation process.